| 1 |
Bidders are requested to note that the
browser should be internet explorer only. Recommended version is IE
5.5 to IE 10. |
| 2 |
Bidder are advised to download Signer
Tool and settings download from downloads-technical settings tab.
The utilities may be saved in the local machine before installing
them. Ensure the browsers are closed before installation. Whenever
there is problem of signing, close all the browsers and install
both. |
|
The technical setting is optional and can
be done manually too by following instructions given in Guidelines
to Bidders and ONGC will not be responsible for any of the
unintended consequences on installing the same. |
| 3 |
The following characters are allowed in
the file names for the digital signing of document-
i)
Alphanumeric( a-z, A-Z, 0-9), ii) Underscore( _ )and iii) dot (.)
only once before the file extension ie pdf,doc,xls etc.
NOTE:
abcd.123.docx is not valid. Further special character like *, &,
^, %, $, #, @, !, ? etc. are not permitted either in file name or
path name.
Bidders are to ensure to follow aforesaid naming
convention for the digital signing of document . |
| 4 |
Bidders are to ensure that all the
uploaded documents/files in the response are opening by clicking the
same. Opening of file should be checked before submission.
|
| 5 |
Don't upload the rar and zip files in the
response. |
| 6 |
Bidders are requested to strictly to
adhere to the Manual for bid creation for document uploading.
Bidders to ensure that all the required documents as per the tender
are uploaded. |
| 7 |
Bidders need to submit response once all
the entries are made and documents are uploaded. |
| 8 |
Bidders to ensure that status of their
response is submitted before the Submission deadline are reached.
Refer FAQ for further details. |
| 9 |
Though the system allows submission of
bid till the submission deadline, Bidders are advised to submit
their bid well in advance, not in the last hour. |
| 10 |
Bidders are to contact the tender
inviting officer for all the queries related to tender including
exemption from tender fee and change of authorized person/registered
mail id/company name/address. Technical issues may be conveyed to
ongcsrmhelp@ongc.co.in. |
| 11 |
In case there is any change in either
quantity or in distribution to consignees by purchaser subsequent to
creation of response by bidder, Bidder will get message in this
regard in a pop up as well as on screen on pressing edit button.
Bidders to ensure and check that quoted quantities are as desired in
tender. |
| 12 |
ONGC reserves the right to seek
documentary evidence against request created for ONGC E-Procurement
access authorization from the vendor. The required document can be
copy of ROC (Registrar of companies)/PAN Card. All the supporting
document if they are not in English language, then vendor have to
provide translation in English by Govt. approved translator.
|
| 13 |
Vendor while applying for access
authorization are advised to go through Manual for Access
Authorisation. Vendors should preferably give company domain e-mail
ID. Vendors are advised not to use abbreviation like Pvt., Ltd., etc
|
| 14 |
In case your old password is not working
or locked, click on forgot/change password? Help on
https://etender.ongc.co.in. Enter Login id & registered email id
and submit. System generated password will be triggered within 15
minutes in your registered e-mail id
|
